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Are you a user of vouchers or cards?

• Do you have vouchers from Edenred and don't know where to spend them? Take a look at our establishment search engine • Do you simply need to check the balance on your meal card • Do you want to recommend us your favorite restaurant or shop • Do you have questions about staff catering or about our products?

Delivery of vouchers from Edenred for redemption by 20.01.2020

Dear partners, we would like to inform you that the transfer of Edenred vouchers for redemption is possible until 20. 01. 2020. How is it possible to deliver Edenred vouchers for redemption? - by post or courier - in order to comply with the delivery date, the important date of delivery is indicated on the envelope of the consignment, ie all vouchers delivered to us by post or courier with the date of delivery no later than […]

Repayment of vouchers during December at the Bratislava branch

Dear clients, partners, we would like to inform you that overpayment of vouchers during December at the branch in Bratislava is possible until Tuesday, December 31.12.2019, 12 until 00:XNUMX. Thank you for understanding. Edenred

Where can I view the e-Ticket® code?

After completing the order, you will receive the e-Ticket® code to the e-mail address you have listed in your Edenred Benefity Café account. You can view the code at any time in the details of a specific order in Edenred Benefity Café in the "Order history" section.

How do I use the traffic finder?

You choose different search criteria in the search engine. The more you refine your search, the more accurate the results will be and the shorter the list. In the search engine, you can search for traffic by keyword, e.g. fitness, pool, vacation, and addresses. Always enter your keyword and address in the fields listed at the top of the page. You can add a search to select a category (education, travel, sports and culture) and a specific […]

I can use the Edenred Holiday card to withdraw cash from an ATM, resp. to exchange her balance for cash?

The Edenred Holiday card cannot be used to withdraw cash at an ATM, nor can the available balance on the card be exchanged for cash.

Where can I find my balance on the Edenred Holiday card?

You can check the balance at any time in your personal My Edenred online account or in the Edenred Benefits mobile app.

Are employees entitled to vouchers during holidays, obstacles at work lasting more than 4 hours, PN and holidays?

For absence from work during the holiday period, obstacles at work lasting more than 4 hours, PN and public holidays, the employer gives meal vouchers only if it is enshrined in a collective agreement or internal directive. Otherwise, it is an expenditure beyond the scope of the Labor Code, for the purposes of the Income Tax Act, such […]

I can withdraw cash from an ATM with the Ticket Restaurant® card, resp. to exchange her balance for cash?

The Ticket Restaurant® card cannot be used to withdraw cash at an ATM, nor can the available balance on the card be exchanged for cash.

Where can I find my balance on the Ticket Restaurant® card?

You can check the amount of the balance at any time in Edenred via the Edenred Benefits mobile application or in your personal My Edenred online account or on the telephone number 02/52 62 7777 according to the instructions of the payphone. It is necessary to prepare a PIN code for the card and a 16-digit number on the front of the Ticket Restaurant® card.

Is the acceptance partner obliged to issue cash from meal vouchers if the consideration for performance is lower than the value of the meal voucher?

No it's not. The legislation of the Slovak Republic in this area is regulated so that the monetization of tickets is not possible. This legal provision must be observed by each acceptance partner.

How long is it possible to submit tickets from the old year?

All tickets issued by Ticket Service are valid until 31 December of the respective calendar year indicated on them. We accept them for payment by January 20 of the following year.

What benefits will I receive from the system?

It is possible to generate any reports from the system according to the individual needs of each company. These include, for example, reports on the use of benefits for a certain period, an overview of the use of defined groups of benefits, employees, cost centers, etc. Output reports and statistics will also depend on what data will be recorded for individual employees in the system. Part of the monthly […]

Who will manage the entire system (eg update the list of employees in the system, assign points, make changes, add benefits, etc.)?

The system is managed by the administrator of Edenred Slovakia on the basis of reports received from the staff of the client's human resources department.

What is the return period for Ticket Restaurant® meal vouchers from the old year?

Unused Ticket Restaurant® meal vouchers can be returned by the self-employed person / SZČO no later than 20 January of the year following their expiry.

What is the return period for Ticket Restaurant® meal vouchers from the old year?

Unused Ticket Restaurant® meal vouchers can be returned by the employer no later than January 20 of the year following their expiry.
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