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FAQ - I am an employer

Card and Tickets Ticket Restaurant®
Edenred Holiday Card
Edenred Benefity Café

employer

How is the commission charged? Does the employee pay for it?

The commission is charged to the "other services" account. The employee does not pay it.

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What is the most advantageous nominal value of the meal allowance?

The most advantageous nominal value is € 5,10. The employer can apply for a legally recognized basis a maximum value of € 2,81 in costs, which represents 55% of the value of the meal allowance.

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How to report a change in company data?

Can Ticket Restaurant® meal vouchers be exchanged if the employer transfers to another face value?

Exchange of meal tickets Ticket Restaurant® piece by piece is not possible because each ticket is tied to an invoice. Meal tickets must be returned by the employer as unused.

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Since when are Ticket Restaurant® meal tickets valid for the next year available?

New Ticket Restaurant meal tickets® are on sale from October 1.

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What is the next step after returning unused Ticket Restaurant® meal tickets?

After returning unused Ticket Restaurant® meal vouchers from the old year, we will issue a credit note to the employer in the amount of the total nominal value of unused Ticket Restaurant® meal vouchers with a maturity of up to 30 calendar days.

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Is it possible to return unused Ticket Restaurant® meal tickets?

Yes, on on the basis of a credit application completed by the employer. Unused Ticket Restaurant® meal tickets together with a request for a credit note must be sent directly to the Bratislava headquarters or handed over by their employer (or authorized person) in person at the branch in Bratislava.

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What is the return period for Ticket Restaurant® meal vouchers from the old year?

Unused Ticket Restaurant meal tickets® the employer may return no later than 20 January of the year following their expiry.

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Self employed

Is it advantageous to buy Ticket Restaurant® meal tickets for a month or for the whole period until the end of the year?

We recommend considering the practical side of things and order Ticket Restaurant meal tickets® for several months in advance. This avoids the entrepreneur remembering late and purchasing Ticket Restaurant® meal tickets only after the beginning of the month, and thus will not be able to claim expenses for days when Ticket Restaurant® meal tickets were not available. It follows that it is appropriate buy Ticket Restaurant meal tickets® for a longer period, e.g. for 4 - 6 months.

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Is it possible to buy Ticket Restaurant® meal tickets back for the past period of time?

The most common mistake is that entrepreneurs buy Ticket Restaurant® tickets for the past period of time. In this case, however, it is clear that Ticket Restaurant® meal vouchers could not be used for meals in the previous period, as they were not available to the entrepreneur. This means that entrepreneurs can no longer reduce their tax base on Ticket Restaurant® meal tickets bought back.

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Is it possible to include meals in the cost for Saturday and Sunday?

A self-employed person / SZČO may charge meals for both Saturdays and Sundays, but in such a case he is obliged to prove that he has actually worked the day on which he applies for meals.

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How is it necessary to prove the cost of meals?

The cost of meals can be self-employed / SZČO prove also by invoice for purchase of meal tickets Ticket Restaurant® or Ticket Restaurant meal card®, which is the simplest method of administration. The advantage meal tickets whether card Ticket restaurant® is that it is not necessary to document each cash register from a restaurant separately. In addition, through meal tickets or Ticket Restaurant cards® Self-employed persons / SZČO may reduce the tax base for each day worked in within the meaning of the applicable legislation. At the same time, however, they are not entitled to a meal allowance in connection with the performance of a dependent activity and that they cannot claim meal expenses in any other way.

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What is the next step after returning unused Ticket Restaurant® meal tickets?

After returning unused Ticket Restaurant meal tickets® from the old year we will issue to the self-employed person / SZČO a credit note in the amount of the total nominal value of unused meal tickets Ticket Restaurant® with a maturity of up to 30 calendar days.

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What is the return period for Ticket Restaurant® meal vouchers from the old year?

Unused Ticket Restaurant meal tickets® the self-employed person / SZČO may return no later than 20 January of the year following their expiry.

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Is it possible to return unused Ticket Restaurant® meal tickets?

Yes, based on application for a credit note filled in by a self-employed person / SZČO. Unused Ticket Restaurant® meal vouchers will be sent directly by the self-employed person / SZČO with a request for a credit note to the Bratislava headquarters or hand them over in person at the branch in Bratislava.

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Where is it possible to pay with a meal card or Ticket Restaurant® meal tickets?

You can use the card, mobile card payments, meal vouchers and gift vouchers in our partner facilities, the list of which can be found in the section acceptance points.

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What is the most advantageous nominal value of the meal allowance?

The most advantageous nominal value is € 5,10, whereas self-employed persons / SZČO may reduce the tax base by the full amount of meal allowance provided during a business trip of 5 to 12 hours for each day worked. through karty or meal tickets Ticket Restaurant® self-employed persons / SZČO can reduce the tax base by up to 5,10 € / day worked! The condition is that at the same time they are not entitled to a meal allowance in connection with the performance of a dependent activity and they do not claim catering expenses in any other way.

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Can a self-employed person also buy meal tickets or a Ticket Restaurant® meal card?

It has been in force since April 2009 amendment to the Income Tax Act, thanks to which tradesmen can reduce the tax base by the full amount of the meal allowance provided on a business trip lasting 5 to 12 hours for each day worked. The simplest solution to use this legal option is purchase of meal tickets or meal card Ticket Restaurant®.

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Does Edenred provide holiday vouchers?

Yes, we provide holiday vouchers in the form of the Edenred Holiday card, which serves as an electronic recreational voucher for a stay in Slovakia. It is a practical electronic form of contribution for the recreation of employees.

It is the only contactless chip card that meets the strictest security standards thanks to the Mastercard guarantee.

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In what form can the user pay with the Edenred Holiday card?

The Edenred Holiday card can be paid at all contractual partners Edenred in the territory of the Slovak Republic, in one of the following ways:

  • via a payment terminal directly at the hotel,
  • through the payment gateway on the partner's website,
  • SMS payment.
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What are the benefits of Edenred Holidays for employers?

Minimize the time and cost associated with recording invoices and documents from employees. With Edenred Holiday card avoid increased administrative burdens.

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What does the intended use guarantee mean?

The Edenred Holiday Card guarantees the fulfillment of the condition of intended use in accordance with the applicable legislation. You do not have to check the documents, the employee will fill in pre-prepared by us online form Affidavit on the use of a holiday voucher.

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What is the Holidaymaker portal?

Portal Holidaymaker allows you to easily and quickly order a holiday allowance and then create Affidavit on the use of the Edenred Holiday Card.

Thanks to it, you always have a perfect overview of which employees are interested in the recreation allowance, in what amount and in which month, and subsequently, in accordance with the law, you also document the use of funds.

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What benefits does Edenred Holiday bring to employees?

Thanks to a subscription card Edenred Holiday the employee pays for the stay directly with a recreation allowance, does not change his own finances and does not have to wait for reimbursement of costs from the employer.

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What is a personal Eden Myred online account?

With Edenred Holiday card each employee gets access to their own My Edenred online account, thanks to which he will get an overview of his transactions performed with the Edenred Holiday card. It activates the card in its online account, displays the PIN code, finds out the current balance on the card, searches for acceptance points in the vicinity or blocks the card in case of loss or theft.

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What should I do if I want to provide holiday vouchers to my employees through Edenred?

  1. Sign a contract with Edenred (contact us on tel .: 02/5070 7223 or via e-mail: telesales-sk@edenred.com).
  2. Order Edenred Holiday cards.
  3. Send employees access to the Holidaymaker portal, through which they will ask you to contribute to the Edenred Holiday card.
  4. Order credit recharge for Edenred Holiday cards.
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Where can I find the Edenred Holiday card order form?

What information is required to order cards?

Billing and banking information of the company and a list of employees with their identification data.

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When will my employees be able to use the cards?

The card can be used by your employees after the credit is applied to the card and after it activation itself. The card can be activated by the employee after creating a personal account. To activate the card, he needs the personal number of the employee that you assigned to him. You can also activate the card by phone at 02/5262 7777 by selecting the "CARD ACTIVATION" option. To do this, he will need his card number (16-digit number on the front of the card) and an activation 6-digit code, which he will find at the bottom of the cover letter with which the card was delivered to him.

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Will my employees know how to use the Edenred Holiday card correctly?

Together with the card, we send the employee a letter where they will find all the necessary information regarding the correct and correct use of the Edenred Holiday card.

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How many times a year can my employee recharge the Edenred Holiday card?

The value of the holiday voucher up to the amount of 500 € / year can be distributed by the user several times at his own discretion throughout the year. An employer who opts for the Edenred Holiday card will be provided free of charge with a tool for reporting employee interest in credit, the so-called Portal Holidaymaker.

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What benefits do I get with Edenred Benefity Café?

Thanks to Edenred Benefit Café you will get quality and attractive benefits for each employee in a clear and intuitive user environment and you will get rid of unnecessary administration and administration costs.

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What are the benefits of Edenred Benefit Café?

We provide users with a wide network of benefit suppliers. We include only verified suppliers from the field of travel, culture, sports, education, experiences, gifts, beauty, health and relaxation in the partner network.

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What are the benefits of drawing benefits in Edenred Benefit Café?

Benefits can be drawn through e-Ticket vouchers®, meal tickets Ticket Restaurant®, Edenred Vouchers Gifts and Edenred Vouchers Services, using online payments in the e-shops of Edenred partners or by payment Card Ticket Restaurant® or Edenred Vacation.

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What should I do if I want Edenred Benefit Café for our company?

All you have to do is contact us at 02/50 707 232 or by e-mail cafeteria-sk@edenred.com.

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Can I have Edenred Benefity Café in a corporate design?

You can personalize the look of the application not only with your logo, but also with the colors of your company or a specific photo on the home page.

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What if the administrator or employees have a problem?

If necessary, we are available to you and your employees from Monday to Friday from 8.00 to 16.00. on the telephone number 02/5070 7232 or by e-mail cafeteria-sk@edenred.com.

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What are the advantages of your system in terms of communication with employees? It allows the system e.g. to send bulk automatic emails at various events or occasions?

Edenred Benefit Café platform it can be used as an effective tool of internal communication. Edenred Benefity Café enables interactive personalized communication via e-mail or SMS. The employer can use the system of so-called EVENT MESSAGES (in the event of a certain event, a communication activity takes place) or GROUP MESSAGES (used to communicate promotional or information activities for a selected group of members).

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Is it possible to provide an offer or a discount for some benefits?

We constantly strive to negotiate with our partners various promotions and discounts for our customers' employees. We inform clients about all such possibilities.

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What benefits will I receive from the system?

It is possible to generate any reports from the system according to the individual needs of each company. These include, for example, reports on the use of benefits for a certain period, an overview of the use of defined groups of benefits, employees, cost centers, etc. Output reports and statistics will also depend on what data will be recorded for individual employees in the system. Part of the monthly statement is also a detailed overview of which employee drew what benefit, in what value, for which provider, from which cost center, etc.

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Who will manage the entire system (eg update the list of employees in the system, assign points, make changes, add benefits, etc.)?

The system is managed by the administrator of Edenred Slovakia on the basis of reports received from the staff of the client's human resources department.

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What happens to points that an employee does not use up?

It depends on the client's decision. We offer clients two options. The first is that employees must use up points by the end of the calendar year, otherwise they will be forfeited. The second possibility is that the points are not valid for a limited time, so employees can use them at any time.

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How often can I award points to my employees?

Points can be awarded to employees as needed - either individually to a specific employee or to multiple employees at once.

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Is it possible to provide different benefits to different employees according to the organizational structure? Can I differentiate between them and assign them different numbers of points or different types of benefits?

Different groups of employees can be provided with different points as well as different benefits. This means that employees will only see the benefits to which they are entitled in their benefit account. We award points to employees according to the documents sent to us by an employee of the client's human resources department, which means that each employee may have a different number of points.

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Can't find the answer to your question? Contact us.

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